Motorway Direct Plc believe in delivering work only of the highest standard. As such, we subscribe to the following independent standards:
Motorway Direct Plc are fully certified under the ISO 9001 Quality Management System. This highly-respected standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.
The Motor Ombudsman
Motorway Direct Plc are subscribers to the Motor Ombudsman’s Vehicle Warranty Product Code. This Code commits warranty administrators to standards regarding:
- Point of sale obligations
- Clarity of information
- Complaints handling
For more on the code, click on the link below:Vehicle Warranty Products Code
Registered in England & Wales No. 03222540, VAT No. 804 0501 84. Motorway Direct Plc is an insurance intermediary that acts on behalf of a range of insurance undertakings. Motorway Direct plc is regulated by the Financial Conduct Authority (FCA), Financial Services Register number 311741. Find out about the Financial Conduct Authority register of financial services firms here . Registered office: Warranty House, Savile Street East, Don Valley, Sheffield, S4 7UQ.