| Please note that the following information is intended as a product guide for dealers only.
For full terms and conditions download the product brochure here (PDF format).
Please also note that this product is available ONLY through the dealership supplying a vehicle at the point of purchase.
Provided that the terms and conditions of this Extended
Guarantee are fully complied with the following specifically
listed components and labour costs (except clutch) are
covered against mechanical breakdown. Please refer to
your Application Form for Dealer Care Extended Guarantee
claims limits. Within the period of Extended Guarantee
the number of claims are unlimited. Items not specifically
listed will not be covered by this Dealer Care Extended
Guarantee.
Cover available:
- 3 Star cover is available to vehicles up to 10 years old and 100,000 miles at inception
- Includes all the items listed under 1 Star cover
- Cover available for up to 3 years
- Up to £500 claims limit
Items not specifically listed will not be covered by this Dealer Care Extended Guarantee.
-
Engine
Cylinder block (excluding cracks and porosity), cylinder
bores and liners (excluding cracks and porosity), crankshaft,
crank bearings, big end bearings, oil pump, con-rods,
gudgeon pins, small end bearings, pistons, piston rings,
cylinder head (excluding cracks, porosity), rocker shaft,
rockers, hydraulic lifters, camshaft and cam followers,
push rods, camshaft bearings, inlet and exhaust valves,
valve springs, valve guides, cylinder head gasket, timing
gears, timing chains, flywheel or flex plate, starter ring
gear. (Excluding: overheating, de-coking, burnt, pitted and
sticking valves).
-
Timing Belt
If the timing belt has been changed in accordance with
the time/mileage requirements specified by the
manufacturer (receipt required) it will be covered against
mechanical Breakdown.
Important
See notes on page headed "Service Schedule" / “Timing
Belt Warning”.
-
Cooling
Engine thermostat, water pump, thermostat housing, viscous fan coupling.
-
Fuel
Fuel lift pump (mechanical or electrical), petrol injection pump. (Excluding:
Breakdown as a result of contamination or failure to meet current emission
legislation).
-
Manual Gearbox
The following internal mechanical Components are covered: gears and
gear clusters, selectors and shafts, synchromesh assemblies, bushes,
ball and roller bearings, needle bearings, transfer gears.
-
Clutch (Parts Only)
Release thrust bearing, centre plate (oil contamination - centre plate only),
pressure plate, clutch slave cylinder.
-
Automatic Gearbox
The following internal mechanical Components are covered: governor,
valve block, oil pump, gears, brake bands, servos, clutches, seals, shafts,
bearings, bushes, transfer gears.
-
Continuously Variable Transmission (CVT/CTX)
All internal mechanical Components and seals.
-
Torque Converter
All internal mechanical Components and seals
-
Transfer Box (4X4)
The following internal mechanical Components are covered: transfer
gears, selectors, shafts, transfer shafts, needle and roller bearings, output
shafts, bushes.
-
Front Wheel Drive (2 wheel drive & 4X4)
Drive shafts, universal joints and couplings, constant velocity joints.
(Excluding: gaiters and bushes).
-
Rear Wheel Drive (2 wheel drive & 4X4)
Drive shafts, universal joints and couplings, constant
velocity joints, half shafts and bearings. (Excluding: gaiters
and bushes).
-
Differential/s (2 wheel drive & 4X4)
Planetary gear assembly, crown wheel and pinion assembly.
Internal shafts, bearings and bushes, thrust washers,
spacers, bevel gears. Includes front, rear and centre
differentials. (Excluding: viscous couplings and fluid
differentials).
-
Propshaft/s (2 wheel drive & 4X4)
Propshaft, universal joints and couplings, bearings, includes
front and rear transfer shafts. (Excluding: gaiters).
-
Wheel Bearings
Front and rear wheel bearings.
-
Steering and Suspension
Steering rack and pinion, power steering rack, steering
box, power steering box and idler box and coil springs.
(Excluding: gaiters, oil leaks, tracking and balancing).
-
Braking
Brake master cylinder, calipers, wheel cylinders, brake
bias/restrictor valve.
-
Electrical
Alternator, voltage regulator, starter motor (including preengaged
solenoid), starter solenoid (inertia drive starters),
indicator relay, front windscreen wiper motor, front
windscreen washer motor, ignition coil, horn.
-
Casings
Consequential damage to casings caused by the failure of a covered
Component will constitute part of the total claim within the cover limits.
-
Working Materials
Should any authorised repair to any of the above Components require
essential replacement of or topping up of lubricants, oils or coolant or
replacement of the oil filter these shall be covered as part of the total
claim within the cover limits.
-
Optional additional cover
The following will only be included if selected as optional additional cover
items on the Application Form, and the appropriate additional payments
paid.
-
Turbocharger / Supercharger / Kompressor
The complete unit is covered providing it is of original manufacturer’s
equipment (including the wastegate if it is an integral part of the unit and
cannot be bought separately).
-
Four Wheel Drive Vehicles (4X4)
If You have paid for the additional cover for Your 4 wheel drive Vehicle,
the cover above will be extended to cover the additional drive train
Components found on Your Vehicle beyond its 2 wheel drive equivalent.
Additional cover is denoted in the certificate marked with the term “4X4”.
Important
It is essential that an authority number is obtained from Car Protect claims
department before any repairs commence.
Additional Benefits
For any of the following services please contact Car
Protect on 08454 74 74 04 for authorisation.
Car Hire
Should a valid claim incorporate a labour time in excess
of 8 hours (according to I.C.M.E. standard repair times),
to keep you mobile your Dealer Care Extended Guarantee
will pay £25 per day (inc. VAT.) for up to a maximum of
seven days toward the cost of car hire. The repair time
is actual labour time only, not including delays to the
commencement of repairs for any reason. Prior approval
must be obtained and the receipt retained for inspection
by Car Protect.
Continental Use
The Dealer Care Extended Guarantee also covers you
in Mainland Europe and Eire for personal trips to a
maximum period of 60 consecutive days. Claims made
(in line with the Terms & Conditions) during Continental
Use will be reimbursed according to U.K. parts and
labour costs at that time. Vehicle hire and recovery
benefits are not available during continental use.
Hotel / Accommodation and Rail Fare
Should your vehicle breakdown away from home and
leave you immobile, your Dealer Care Extended
Guarantee will pay up to £100 inc. VAT. (£50 on 3 Star,
Nil on 1 Star) toward the cost of Hotel Accommodation
or Rail Fare expenses to get you home, (provided
breakdown results in a valid claim under the terms of
the Dealer Care Extended Guarantee).
Recovery
In the event of a breakdown resulting in a valid claim and when your
vehicle is immobile (or if continued driving could cause danger or
further damage) - your Dealer Care Extended Guarantee will pay up
to £30.00 inc. VAT. toward the cost of recovering it to a repairing
garage.
Renewal Option
If you wish to renew your Dealer Care Extended Guarantee, please
make sure that you apply to do so 30 days before its expiry. Applications
will need to be made in writing to Car Protect and must include: proof
of previous service history and current mileage. The vehicle must be
free of fault at time of application. All renewals are subject to the
Administrator’s discretion and cost of renewal will be advised.
Transfer Request
If you sell your vehicle, remaining cover can be transferred to its new
Private owner. (Transfers with Trade involvement cannot be accepted).
The vehicle must be free from defect and all applications are subject
to the Administrator’s discretion. Please make sure your application
reaches us within 10 days of change of ownership, together with the £35 fee (which will be refunded if the transfer cannot be made). Please
turn to the page headed “Transfer Request” at the rear of this book.
Important
Car hire, hotel accommodation, rail fare and recovery expenses will
constitute part of the total claim and costs will be limited to the
maximum claims limit as stated on the Application Form. Please make
sure you retain and provide a bona fide receipt so that these cost can
be reimbursed if Your claim is authorised by the administrator.
Please refer to the downloadable product guide for full terms and conditions, definitions & endorsements and service schedule. |