Please note that the following information is intended as a product guide for dealers only.

For full terms and conditions download the product brochure here (PDF format).

Please also note that this product is available ONLY through the dealership supplying a vehicle at the point of purchase.

Provided that the terms and conditions of this Extended Guarantee are fully complied with the following specifically listed components and labour costs are covered against mechanical breakdown. Please refer to your Application Form for Dealer Care Extended
Guarantee claims limits. Within the period of Extended Guarantee the number of claims are unlimited. Items not specifically listed will not be covered by this Dealer Care Extended Guarantee.

Cover available:

• 5 Star cover is available to vehicles up to 8 years old and under 80,000 miles at inception
• Includes all the items listed under 1 Star and 3 Star cover
• Cover available for up to 3 years
• Up to £1000 claims limit

Items not specifically listed will not be covered by this Dealer Care Extended Guarantee.

• Engine
  Cylinder Block (excluding cracks and porosity), cylinder bores and liners (excluding cracks and porosity), crankshaft, crank bearings, big end bearings, oil pump, con-rods, gudgeon pins, small end bearings, pistons, piston rings, cylinder head (excluding cracks, porosity), rocker shaft, rockers, hydraulic lifters, camshaft and cam followers, push rods, camshaft bearings, inlet and exhaust valves, valve springs, valve guides, cylinder head gasket, inlet manifold, timing gears, timing chains, timing belt/chain tensioner, flywheel or flex plate, starter ring gear. (Excluding: overheating, de-coking, burnt, pitted and sticking valves).
• Timing Belt
  If the timing belt has been changed in accordance with the time/mileage requirements specified by the manufacturer (receipt required) it will be covered against mechanical Breakdown.
• Important
  See notes on page headed "Service Schedule" / “Timing Belt Warning”.
• Cooling
  Engine thermostat, water pump, thermostat housing, viscous fan coupling, engine temperature gauge sensor, engine oil cooler, heater matrix, radiator, expansion tank.
• Fuel System (Petrol)
  Fuel Injected Engines: petrol injection pump, air flow meter, fuel pressure regulator, metering head, auxiliary air valve, idle speed control valve. (Excluding Breakdown as a result of contamination or failure to meet current emission legislation).
• Engine Management
  Engine Electronic Control Unit (ECU), automatic transmission governor (computer governor), anti knock sensor, MAP sensor.
• Manual Gearbox
  The following internal mechanical Components are covered: gears and gear clusters, selectors and shafts, synchromesh assemblies, bushes, ball and roller bearings, needle bearings, transfer gears.
• Clutch
  Release thrust bearing, centre plate (oil contamination - centre plate only), pressure plate, master and slave cylinders, clutch cable including self adjusting mechanism and clutch damper.
• Automatic Gearbox
  The following internal mechanical Components are covered: governor, valve block, oil pump, gears, brake bands, servos, clutches, seals, shafts, bearings and bushes, modulator valve, transfer gears.
• Continuously Variable Transmission (CVT/CTX)
  All internal mechanical Components and seals.
• Torque Converter
  All internal mechanical Components and seals.
• Transfer Box (4X4)
  The following internal mechanical Components are covered: transfer gears, selectors, shafts, transfer shafts, needle and roller bearings, output shafts, bushes.
• Front Wheel Drive (2 wheel drive & 4X4)
  Drive shafts, universal joints and couplings, constant velocity joints. (Excluding: gaiters and bushes).
• Rear Wheel Drive (2 wheel drive & 4X4)
  Drive shafts, universal joints and couplings, constant velocity joints, half shafts and bearings. (Excluding: gaiters and bushes).
• Differential/s (2 wheel drive & 4X4)
  Planetary gear assembly, crown wheel and pinion assembly. Internal shafts, bearings and bushes, thrust washers, spacers, bevel gears. Includes front, rear and centre differentials. (Excluding: viscous couplings and fluid differentials).
• Propshaft/s (2 wheel drive & 4X4)
  Propshaft, universal joints and couplings, bearings and rubber couplings. Includes front and rear transfer shafts 4X4 vehicles. (Excluding: gaiters).
• Wheel Bearings
  Front and rear wheel bearings.
• Steering and Suspension
  Steering rack and pinion, power steering rack, steering box, power steering box, idler box, coil springs, power steering pump and reservoir, wishbones and ball-joints, suspension arms and torsion bars, anti roll bars. (Excluding: gaiters, oil leaks, tracking and balancing).
• Braking
  Brake master cylinder and reservoir, calipers, wheel cylinders, brake bias/restrictor valve, vacuum servo and brake vacuum pump.
• Electrical
  Alternator, voltage regulator, starter motor (including pre-engaged solenoid), starter solenoid (inertia drive starters), indicator relay, front and rear windscreen wiper motor, front and rear windscreen washer motor, ignition coil, horn, electric window motors and switches, glowplug relay (diesel vehicles), electric sun roof motor and switch, central locking systems (excluding remote control unit and wiring), distributor, electronic ignition module, electric radiator fan and temperature sensing switch, oil pressure sensor, indicator and wiper switches (column stalks), heater fan motor, fuel tank sender unit, electric fuel pump, speedo head and speedo transducer, heated rear screen (element failure only), door mirror motors and switches.
• Casings
  Consequential damage to casings caused by the failure of a covered Component will constitute part of the total claim within the cover limits.
• Working Materials
  Should any authorised repair to any of the above Components require essential replacement of or topping up of lubricants, oils or coolant or replacement of the oil filter these shall be covered as part of the total claim within the cover limits.
• Diesel Cover
  Failure of the following specialist diesel Components: Fuel Injection pump, low pressure supply pump, fuel injection governor, fuel shut off mechanism, hydraulic
  or electrical injection timing mechanism, high pressure fuel metering head, cold starting device, manifold boost pressure compensator, altitude compensator where
  fitted. Pump drive gear, glow plug relay, mechanical lift pump, brake vacuum pump. (Excluding: fuel lines, injectors, glow plugs, high pressure pipes, injection
  timing adjustments, calibration, bench testing and emission test failures).
• Optional additional cover.
  The following will only be included if selected as optional additional cover items on the Application Form, and the appropriate additional payments paid.
• Turbocharger / Supercharger / Kompressor
  The complete unit is covered providing it is of original manufacturer’s equipment (including the wastegate if it is an integral part of the unit and cannot be bought
  separately).
• Anti Lock Brake System (ABS)
  Factory fitted anti-lock braking systems are covered. (Excluding: wiring and connection faults).
• Air Conditioning / Climate Control
  Factory fitted air conditioning systems are covered (Excluding pipes, unions, wiring and receiver drier).
• Re-gassing
  Within the limits of indemnity, where the replacement of a covered Component requires re-gassing of the system, a maximum of £40.00 Inc. VAT will be ontributed (routine maintenance/re-gassing is not covered).
• Catalytic Converter
  The factory fitted catalytic converter is covered for mechanical Breakdown (excludes damage caused by impact, corrosion or incorrect grade or type of fuel).
• Four Wheel Drive Vehicles (4X4)
  If You have paid for the additional cover for Your 4 wheel drive Vehicle, the cover above will be extended to cover the additional drive train Components found on Your Vehicle beyond its 2 wheel drive equivalent. Additional cover is denoted in the certificate marked with the term“4X4”.
  
  Important
  It is essential that an authority number is obtained from Car Protect claims department before any repairs commence.

Additional Benefits
For any of the following services your customer must contact Car Protect on 08454 747404 for authorisation.

• Car Hire
  Should a valid claim incorporate a labour time in excess of 8 hours (according to I.C.M.E. standard repair times), to keep you mobile your Dealer Care Extended Guarantee will pay £25 per day (inc. VAT.) for up to a maximum of seven days toward the cost of car hire. The repair time is actual labour time only, not including delays to the commencement of repairs for any reason. Prior approval must be obtained and the receipt retained for inspection by Car Protect.
• Continental Use
  The Dealer Care Extended Guarantee also covers you in Mainland Europe and Eire for personal trips to a maximum period of 60 consecutive days. Claims made (in line with the Terms & Conditions) during Continental Use will be reimbursed according to U.K. parts and labour costs at that time. Vehicle hire and recovery benefits are not available during continental use. Hotel / Accommodation and Rail Fare Should your vehicle breakdown away from home and leave you immobile, your Dealer Care Extended Guarantee will pay up to £100 inc. VAT. (£50 on 3 Star, Nil on 1 Star) toward the cost of Hotel Accommodation or Rail Fare expenses to get you home, (provided breakdown results in a valid claim under the terms of the Dealer Care Extended Guarantee).
• Recovery
  In the event of a breakdown resulting in a valid claim and when your vehicle is immobile (or if continued driving could cause danger or further damage) - your Dealer Care Extended Guarantee will pay up to £30.00 inc. VAT. toward the cost of recovering it to a repairing garage.
• Renewal Option
  If you wish to renew your Dealer Care Extended Guarantee, please make sure that you apply to do so 30 days before its expiry. Applications will need to be made in writing to Car Protect and must include: proof of previous service history and current mileage. The vehicle must be free of fault at time of application. All renewals are subject to the Administrator’s discretion and cost of renewal will be advised.
• Transfer Request
  If you sell your vehicle, remaining cover can be transferred to its new Private owner. (Transfers with Trade involvement cannot be accepted). The vehicle must be free from defect and all applications are subject to the Administrator’s discretion. Please make sure your application reaches us within 10 days of change of ownership, together with the£35 fee (which will be refunded if the transfer cannot be made). Please turn to the page headed “Transfer Request” at the rear of this book.
  
  Important
  Car hire, hotel accommodation, rail fare and recovery expenses will constitute part of the total claim and costs will be limited to the maximum claims limit as stated on the Application Form. Please make sure you retain and provide a bona fide receipt so that these cost can be reimbursed if Your claim is authorised by the administrator.

Please refer to the downloadable product guide for full terms and conditions, definitions & endorsements and service schedule.