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Solutions and Distribution Channels

Motorway Direct plc. have complete delegated authority to include Warranty and MOT covers in any chosen distribution channel, and similar, virtual control of GAP, Tyre and Key Insurance covers by exclusive arrangement with underwriters. This gives the company the unique ability to design bespoke products and packages to suit almost any customer profile and therefore satisfy any target distribution channel.

We can provide platforms for a variety of channels including all areas of retailing and distribution direct to the public via the internet including: Motor Retailers, Finance Houses, Banks and Building Societies, Personal Loan Providers, Insurers, Brokers and Affinity Groups.

Nationwide Repair Network

Although dealerships can offer their own recovery and repair facilities for their customers, other distribution channels and end-users still benefit from a well established and trusted network of recovery and repair services.

Client Support and Development

All our clients enjoy:

• A dedicated Account Manager supported by a central team
• All Account Managers are assisted by product specialists
• Regular meetings and structured meetings with clients ensure agreed objectives and results are met

Our team

Motorway Direct has always recognised that people are the key to any successful organisation and that the business is only as strong as its weakest link. For this reason we are committed to the on-going and continuous training and development of all our people through the principle of Investors in People.

Future -proof technology

Motorway Direct develops its sales, distribution and customer service processes within a framework of technology that is both scalable to future change, and accessible to its customers. This includes:

• On-line policy registration
• Underwriting and general unit profitability statistics
• Analytical claims history and profiling
• Sales and underwriting performance reporting, from individuals to Group Dealerships
• Customer care information
• Call recording and standard service monitoring

Certification & Status Disclosure

• BS EN ISO 9001 Quality System accreditation
• IIP - Investors in People
• Motorway Direct plc are authorised and regulated by the Financial Services Authority. Registered in England. Registered No 3222540. Registered office: 1 Waterside Court, Bold Street, Sheffield, S9 2LR.
• Motorway Direct plc is entered in the Financial Services Authority’s Register under registration number 311741. Find out about the Financial Services Authority register of financial services firms at www.fsa.gov.uk/register