Highly successful from its launch in 1996, Motorway Direct Plc has consistently been the fastest growing warranty company in the UK
With nearly 20 years’ experience of pioneering development of MBI / Warranty products by its founders, the company is a synergy of best practice in technology, quality and customer service whilst meeting the exacting demands of European and Government legislation.
Solutions and Distribution Channels
Motorway Direct Plc have complete delegated authority to include Warranty and MOT covers in any chosen distribution channel, and similar, virtual control of GAP, Tyre and Key Insurance covers by exclusive arrangement with underwriters. This gives the company the unique ability to design bespoke products and packages to suit almost any customer profile and therefore satisfy any target distribution channel.
We can provide platforms for a variety of channels including all areas of retailing and distribution direct to the public via the internet including: Motor Retailers, Finance Houses, Banks and Building Societies, Personal Loan Providers, Insurers, Brokers and Affinity Groups.
Nationwide Repair Network
Although dealerships can offer their own recovery and repair facilities for their customers, other distribution channels and end-users still benefit from a well-established and trusted network of recovery and repair services.
Client Support and Development
All our clients enjoy:
- A dedicated Account Manager supported by a central team
- All Account Managers are assisted by product specialists
- Regular meetings and structured meetings with clients ensure agreed objectives and results are met
Motorway Direct has always recognised that people are the key to any successful organisation and that the business is only as strong as its weakest link. For this reason we are committed to the on-going and continuous training and development of all our people.
Motorway Direct develops its sales, distribution and customer service processes within a framework of technology that is both scalable to future change, and accessible to its customers. This includes:
- On-line policy registration
- Underwriting and general unit profitability statistics
- Analytical claims history and profiling
- Sales and underwriting performance reporting, from individuals to Group Dealerships
- Customer care information
- Call recording and standard service monitoring
Certification & Status Disclosure
- BS EN ISO 9001 Quality System accreditation
Registered in England & Wales No. 03222540, VAT No. 804 0501 84. Motorway Direct Plc is authorised and regulated by the Financial Conduct Authority (FCA), Financial Services Register number 311741. Find out about the Financial Conduct Authority register of financial services firms here. Registered office: Warranty House, Savile Street East, Don Valley, Sheffield, S4 7UQ.